Emotional intelligence (EI) is the ability to recognize, understand, and manage your emotions and the emotions of others. It is more important than IQ for success in relationships, career, and personal life. Fortunately, EI can be developed — like a muscle.
The first component is self-awareness. The ability to notice your emotions: “I’m angry,” “I’m offended,” “I’m scared.” We often say “I’m irritated,” but in reality we’re scared or tired. Learn to give emotions precise names.
The second is self-regulation. This is not suppressing emotions, but managing reactions. You can be angry, but not shout. You can be afraid, but take a step. Techniques: breathing, pausing before answering, writing down emotions.
The third is motivation. Not external (money, status), but internal — the desire to grow, to be better, to do things with soul. People with high EI do not work “on autopilot,” but with a conscious meaning.
Fourth — empathy. The ability to put yourself in someone else’s shoes. Don’t rush to give advice. First — hear: “Do you feel…?” Empathy builds trust and deep connections.
Fifth — communication skills. The ability to express your feelings honestly but respectfully. Use “I-statements”: “I feel hurt when you don’t respond” — instead of “You ignore me.”